Guide to Staff Services

Manager

Linda Pierson

  • Administrative policy issues
  • Payroll Oversight (Workday)
  • Accounts Payable Transactions
  • Budgetary/financial policy issues
  • Grants administration (initiation/preparation)
  • Staffing/Administrative issues
  • Facilities Operations Oversight

Administrative

Emily Butera

  • Front Desk Representative
  • Facilities and housekeeping Issues
  • Manage Administrative Helpdesk (Faculty Resource)
  • Mail Delivery/Labels
  • Keys
  • Room Scheduling (Internal and External Conference Rooms)
  • Security Issues
  • Office Supplies
  • Telephone Issues
  • Department Stationery

Kyle Jordan

  • Interdepartmental Liaison (Course Materials, Copy Centers, Library, etc.)
  • Course Operations Support
  • Scanning

Cecilia Mensah-Atoo

  • Course Operations Oversight
  • Website Administrator (Department and Faculty)
  • Recommendation Letters
  • Mail Merges
  • Proofreading/Editing Documents

Robin Woods

  • Course Operations
  • Doctoral Program Operations
  • Grader Eligibility
  • Grades/Change of Grade
  • Room Scheduling (Classrooms)
  • Syllabi

Chair’s Office

Roxanne Gilmer

  • Appointments/Reappointments
  • J1, H1B and Permanent Residence Filings
  • Leaves of Absence/FMLA
  • Office Space
  • Promotions
  • Reductions in Duty
  • Resignations
  • Retirements/FIAPs
  • Tenure Clock Extensions

Rabi’a AbdusShaheed

  • Recruitment (Faculty)
  • Seminars
  • Receptions/Social Events

Financial

Jack Collins

  • Payroll (Workday)
  • Student Workers, Work Study, TA’s, RA’s
  • Grant Administration (Post Set-Up Maintenance)
  • Work Study Program

Maryann Pagan-Abraham

  • Business Cards
  • Personalized Stationery
  • DARTS (Reimbursements and Payments)
  • Memberships & Subscriptions
  • Purchasing
  • Supplies (Special Orders)

IT

Liza Law, Mike Walsh, Shawn Kilgallon

  • Computing issues
  • E-mail Issues
  • Quotes For New Equipment
  • Manage Student Helpdesk
  • Data Transfers
  • Software Access and Installment

Management Department

The Wharton School,
University of Pennsylvania
2000 Steinberg-Deitrich Hall
3620 Locust Walk
Philadelphia, PA 19104-6370

Phone: (215) 898-7722
Fax: (215) 898-0401