Photo of Chia-jung Tsay

Chia-jung Tsay

Visiting Assistant Professor of Management

Research Interests: judgment and decision making, social cognition, performance, expertise, communication, negotiations, human capital management, entrepreneurship, performing arts

Dr. Chia-Jung Tsay is a Visiting Assistant Professor of Management at the Wharton School and an Assistant Professor of Organizational Behavior in the Department of Management Science and Innovation at University College London. Her research examines the psychological processes that influence decision making and interpersonal perception in performance contexts. She investigates the role of expertise and nonconscious biases in professional selection and advancement. Her primary stream of research examines the dominance of visual information in judgment about performance.

Tsay’s work has been published in academic journals such as the Proceedings of the National Academy of Sciences, Organizational Behavior and Human Decision Processes, Journal of Experimental Social Psychology, and Emotion Review, and volumes such as the Academy of Management Annals, the SIOP Frontier series, and the Frontiers in Social Psychology series. Her research has been featured in media outlets including ABC, APA Monitor, Ars Technica, the Atlantic, the BBC, the Boston Globe, CBC, the Economist, the Daily Mail, Der Spiegel, Der Standard, Die Presse, Die Welt, Die Zeit, Discover Magazine, El País, Gramophone, Haaretz, Harvard Business Review, Huffington Post, International Business Times, Le Figaro, Le Monde, Los Angeles Times, Nature, NBC, NPR, Psychology Today, Radio France, Salon, Scientific American, Slate, Strad, Telegraph, Times, and Wired.

Tsay received a Ph.D. in Organizational Behavior jointly from Harvard Business School and the Department of Psychology at Harvard University. In other professional experience, as a classical pianist, Tsay has performed at venues including Carnegie Hall, Lincoln Center, and the U.S. Embassy. She holds degrees from the Juilliard School and the Peabody Conservatory of the Johns Hopkins University, where she previously served as faculty. Tsay graduated from Harvard University with a B.A. in Psychology (Phi Beta Kappa honors), an M.A. in History of Science, an M.A. in Social Psychology, and a secondary Ph.D. field in Music.